November - Vol 4 Issue 11

A Study on Service Quality Dimensions and Customer Satisfaction with Reference to Banks in Chennai
*Dr. D. Maria Ponreka **Mrs. Janet Glory M C
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Analysis of the Acquisition of Model Group by AB InBev
*José G. Vargas-hernández
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Empirical Study of Consumer Perception and Buying Intentions for Eco-Friendly Products
*Prof. Dr. Hari Sundar.G.Ram **Prof. Dr. D. Sudha Rani Ravindran
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Facebook Insights for Implementing Social CRM
*Dr. Musfiq Mannan Choudhury
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Health insurance Challenges and Opportunities in India
*Prof. D N Panigrahi
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Role of Emotional Intelligence in Developing Organizational Culture
*Prof. Bhawna Chahar **Dr. Saleena Khan ***Dr. Surekha Rana
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Strategic Thinking as a Critical Factor of Business Competitiveness
*José G. Vargas-Hernández **José Octavio Estrada Sánchez
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